Frequently asked questions

Question 1

What is Bitstamp and where is it based/located?

Accepted Answer

Bitstamp is a centralized exchange (CEX) that offers trading types including Spot and Margin trading. Bitstamp was founded by Nejc Kodrič and Damijan Merlak in 2011 and is headquartered in Luxembourg City, Luxembourg.

Question 2

Is Bitstamp safe & legit?

Accepted Answer

Bitstamp was targeted in a weeks-long phishing attack back in 2015, which resulted in a loss of 19,000 BTC worth $5 million at the time. Bitstamp does require KYC and offers two-factor authentication (2FA) and PIN protection.

Question 3

How much are Bitstamp fees?

Accepted Answer

Bitstamp fee structure Taker Fee: Ranges from 0.40% to 0.03% depending on the trading volume. Maker Fee: Ranges from 0.3% to 0.00% depending on the trading volume. Discounts: Fee discounts are available based on the 30-day trading volume.

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