Frequently asked questions

Question 1

What is CoolWallet S?

Accepted Answer

CoolWallet S is a credit-card-sized hardware wallet / cold wallet designed for portability, featuring a bendable, water-resistant, and tamper-proof design. CoolWallet S integrates a CC EAL 5+ certified secure-element chip and supports multiple blockchains with multi-token compatibility, including ERC-20 and BEP-20.

Question 2

Is CoolWallet S safe & legit?

Accepted Answer

CoolWallet S is non-custodial and closed source. No major hacks, scandals, or exploits have been recorded. Security measures include encrypted Bluetooth communication, a CC EAL 5+ secure element, PIN code protection, recovery seed generation, and device pairing authorization, ensuring asset protection.

Question 3

Who created CoolWallet S?

Accepted Answer

CoolWallet S was created by CoolBitX, a company founded by Michael Ou

Question 4

Where is CoolWallet S's company based?

Accepted Answer

CoolBitX, the company behind CoolWallet S, is headquartered in Taipei, Taiwan.

Question 5

How does CoolWallet S work?

Accepted Answer

CoolWallet S connects to CoolBitX Mobile App via encrypted Bluetooth, enabling asset management, trading, and interaction with DeFi platforms through WalletConnect. CoolWallet S uses physical buttons for transaction confirmation and generates/stores private keys within its secure element.

Question 6

When was CoolWallet S launched?

Accepted Answer

CoolWallet S was released March 18, 2018.

CoolWallet S

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