Frequently asked questions

Question 1

What is Proton Wallet?

Accepted Answer

Proton Wallet is categorized as a software wallet / hot wallet designed for Bitcoin. Proton Wallet features end‑to‑end encryption, supports multi‑device access, and offers a unique Bitcoin via Email feature.

Question 2

Is Proton Wallet safe & legit?

Accepted Answer

Proton Wallet is open source / non-custodial and no known major hacks or exploits have compromised user funds. Keys and wallet metadata are encrypted client-side, and Proton Sentinel along with standard security protocols (e.g. two-factor authentication, optional wallet passphrase) add protective layers.

Question 3

Who created Proton Wallet?

Accepted Answer

Proton Wallet was developed by Proton Financial AG, a subsidiary of Proton AG.

Question 4

Where is Proton Wallet’s company based?

Accepted Answer

Proton AG, the parent entity behind Proton Wallet, is headquartered in Geneva, Switzerland.

Question 5

How does Proton Wallet work?

Accepted Answer

Proton Wallet is set up through a client application on web, iOS, or Android. A wallet seed phrase is generated and stored by the user. Transactions can be signed via the client interface, and connectivity is managed over secure channels to relay transactions to the Bitcoin network. Proton Wallet also supports the “Bitcoin via Email” feature allowing BTC transfers using email addresses and automatically cycles receiving addresses for privacy.

Question 6

When was Proton Wallet launched?

Accepted Answer

Proton Wallet was launched July 24, 2024.

Proton Wallet

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