Frequently asked questions

Question 1

What is CoolWallet Pro?

Accepted Answer

CoolWallet Pro is a premium hardware wallet / cold wallet with an ultra-slim, credit card-sized design built for secure on-the-go crypto storage. CoolWallet Pro supports Bluetooth connectivity and multi-chain compatibility.

Question 2

Is CoolWallet Pro safe & legit?

Accepted Answer

CoolWallet Pro is non-custodial and closed source. CoolWallet Pro uses encrypted Bluetooth communication, EAL6+ secure element, PIN code protection, and recovery phrases to safeguard assets. CoolWallet Pro has not recorded any major hacks, scandals, or exploits.

Question 3

Who created CoolWallet Pro?

Accepted Answer

CoolWallet Pro was created by CoolBitX, a company founded by Michael Ou

Question 4

Where is CoolWallet Pro's company based?

Accepted Answer

CoolBitX, the company behind CoolWallet Pro, is headquartered in Taipei, Taiwan.

Question 5

How does CoolWallet Pro work?

Accepted Answer

CoolWallet Pro connects to the CoolWallet App via encrypted Bluetooth, making it possible for users to manage assets, stake tokens, and interact with DeFi and Web3 protocols. CoolWallet Pro generates and stores private keys inside an EAL6+ certified secure element, with transaction confirmations done through the physical button on the card. Setup involves pairing CoolWallet Pro with the companion app, creating a recovery phrase, and linking supported blockchains for mobile use.

Question 6

When was CoolWallet Pro launched?

Accepted Answer

CoolWallet Pro was launched May 10, 2021.

CoolWallet Pro

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