Frequently asked questions

Question 1

What is BitBox02?

Accepted Answer

BitBox02 is a Swiss-engineered hardware wallet / cold wallet with touch sensors and an OLED display. BitBox02 supports Bitcoin, Ethereum and other major cryptocurrencies and offers editions for both multi-asset and Bitcoin-only use cases. Core functionality includes key storage, transaction verification on-device, and easy recovery via microSD card.

Question 2

Is BitBox02 safe & legit?

Accepted Answer

BitBox02 is non-custodial and runs fully open-source firmware. BitBox02 uses a secure element chip to protect private keys, requires PIN protection, supports recovery phrase, microSD backup, and includes safeguards against physical tampering. There is no widely known history of major hacks or scandals involving BitBox02.

Question 3

Who created BitBox02?

Accepted Answer

BitBox02 was developed by Shift Crypto AG, a company founded by Arnold Sternberg, Douglas Bakkum, Jonas Schnelli, and Marko Bencun.

Question 4

Where is BitBox02's company based?

Accepted Answer

Shift Crypto AG, the company behind BitBox02, is headquartered in Zurich, Switzerland.

Question 5

How does BitBox02 work?

Accepted Answer

BitBox02 generates and securely stores private keys inside a secure chip. Users interact via touch sensors and an on-device OLED display to review transaction details before signing. BitBox02 connects via USB-C to computers or mobile devices. Backups are written instantly to a microSD card, and the recovery phrase can be displayed or restored using the BitBoxApp. All signing is completed on-device and private keys never leave the secure environment.

Question 6

When was BitBox02 launched?

Accepted Answer

BitBox02 was released September 19, 2019.

BitBox02

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